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 Duration 8 hours

Course Outline

Core Principles of Effective Communication

The value of clarity and concision

  • Applying the 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
  • Recognizing typical communication barriers and strategies for resolution
  • Distinguishing between formal and informal communication styles

Excellence in Verbal Communication

  • Articulation & Pronunciation: Achieving clear and confident speech
  • Pacing & Tone: Projecting professionalism and engagement
  • Active Listening: The foundation of productive dialogue
  • Navigating Difficult Conversations & Delivering Constructive Feedback

Foundations of Business Writing

Writing with precision, accuracy, and brevity

  • Grammar and punctuation: Identifying and correcting frequent errors
  • Composing emails, reports, and business letters with professional structure
  • Selecting appropriate tones for varied business scenarios

Best Practices in Email & Digital Correspondence

Professional email etiquette: Guidelines and cautions

  • Designing emails for maximum impact and efficiency
  • Managing sensitive or complex email exchanges
  • Leveraging AI and tools for grammar and tone verification

Conclusion & Strategic Action Plan

  • Summary of key insights and personal reflection
  • Formulating personal commitments for continuous improvement

Pedagogical Approach

  • Interactive Discussions & Exercises – Immersing participants in real-world scenarios
  • Role-Playing & Simulations – Practicing effective verbal delivery
  • Group Work & Peer Feedback – Gaining insights from colleagues’ writing and speaking styles
  • Practical Writing & Editing Exercises – Gaining hands-on experience in refining business communication

Requirements

Target Audience: Professionals aiming to refine their verbal and written communication proficiency in English.

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (4)

The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.

Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

the teacher

Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

The way Sarah conducts the course and explains things.

Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot

Sebastian Zemankiewicz - UniCredit S.p.A
Course - Effective English Communication: One-Day Training Program

Upcoming Courses

Effective English Communication: One-Day Training Program

2026-10-20 09:30
8 hours
Turin
2100 EUR (Online)
2300 EUR (Classroom)

Effective English Communication: One-Day Training Program

2026-11-03 09:30
8 hours
Genoa
2100 EUR (Online)
2300 EUR (Classroom)

Effective English Communication: One-Day Training Program

2026-11-17 09:30
8 hours
Bologna
2100 EUR (Online)
2300 EUR (Classroom)

Effective English Communication: One-Day Training Program

2026-12-01 09:30
8 hours
Rome
2100 EUR (Online)
2300 EUR (Classroom)

Effective English Communication: One-Day Training Program

2026-12-15 09:30
8 hours
Milan
2100 EUR (Online)
2300 EUR (Classroom)

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Communication
Communication