Course Outline
- Defining your personal negotiation style
gaining insight into how your individual approach influences negotiation dynamics
- Competitive versus cooperative approaches
selecting the most effective strategy for the situation
- The value of creativity and adaptability
exploring alternative solutions and resolving complex issues
- Managing expectations
steering the pre-negotiation and initial phases effectively
- Non-verbal communication
leveraging body language to reinforce your verbal messages
- The critical role of preparation
essential steps to take before negotiations begin
- Adjusting the balance of power
recognizing the strengths and vulnerabilities of all parties involved
- Setting goals and objectives
defining what constitutes a successful outcome and what is unacceptable
- Focusing on interests and concerns rather than demands
uncovering the underlying motivations and priorities of the other party
- Identifying negotiable variables
determining what can be conceded at minimal cost and what you aim to gain in return
- Crafting and supporting proposals
presenting and proving value from the counterpart's perspective
- Responding to proposals
articulating why certain terms are unsuitable and formulating counter-offers
- Strategic use of questions
employing conditional queries to explore solutions without binding commitments
- The art of bargaining
exchanging concessions to reach mutually beneficial agreements
- Overcoming deadlock
utilizing tools to navigate around stalemates
- Handling price objections
maintaining and defending your position
- Finalizing the deal
summarizing key points and closing to prevent costly misinterpretations
Requirements
Given the extensive range of practical exercises included in this curriculum, a minimum group size of four participants and the presence of two facilitators are required.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept