Struttura del corso
- Tipi di clienti e relazioni con i clienti esistenti
- "L'organizzazione simpatica"
- Kit di strumenti CRM
- Identificare le opportunità di cross-selling
- Raggiungere il CRM
- Piani d'azione individuali per migliorare i risultati
Recensioni (3)
Joe è stato fantastico, davvero coinvolgente e sapeva il fatto suo. Ottima sessione, grazie ancora!
Cerys - Urenco
Corso - Customer Relationship Management (CRM)
Traduzione automatica
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
Emily Ferris - Urenco
Corso - Customer Relationship Management (CRM)
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills